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Privacy Policy

Blisk 934 433 970 R.C.S. Paris conducts business for www.bliskjewelry.store  The rules below apply to Privacy Policy :

 

Privacy Policy 

At Blisk, we are committed to handling your data with care and in compliance with all relevant regulations. This policy is designed to provide transparency about the information we collect, how we use it, and the steps we take to ensure your privacy. If you have any questions or concerns about how we process your data, feel free to contact us.

Information About You as a Customer

To process your orders and purchases, we collect the following information:

Name
Address, phone number, and email
Date of birth (for certain payment methods)
Payment information
Order details (e.g., order number, product(s), delivery address, and invoice)

We collect this information to complete your purchase and fulfill our contractual obligations. Without this information, we cannot complete the transaction. We store this data for 36 months from the time both delivery and payment are processed, for the purpose of assisting with any complaints or returns.

In compliance with legal obligations, we also store:

Name
Address
Payment information and history
Order details

We keep this information for 7 years, as required by the Bookkeeping Act, with limited access for specific purposes, such as fulfilling legal obligations. This data is not accessible to our customer service team.

Customer Service Information

To provide you with the best customer service, we may collect:

Name
Phone number and email
Payment information and history
Order details
Communication details (e.g., your feedback and inquiries)

This information is processed to respond to your questions or concerns and is stored for 14 months from the resolution of the issue.

Marketing and Surveys

If you wish to receive newsletters, promotions, participate in surveys, or provide feedback, we will collect:

Name and email
Information you provide (e.g., your views, feedback, and preferences)

We only collect this information with your explicit consent, and the retention period varies based on your preferences.

Who Can We Share Your Data With?

In order to provide the services we offer, we may share your personal data with trusted third parties. However, we will never sell your personal information without your consent. Potential recipients include:

Delivery Service Providers: We share your personal data with third-party companies who help us fulfill orders, such as shipping and delivery. These companies are only authorized to process your data in line with our instructions and cannot use it for other purposes.

Payment Service Providers: To handle payments, we use various payment service providers. They are responsible for their own handling of your personal data, and their privacy policies apply. You can find more details about their practices during the checkout process.

Your Rights

As a customer, you have the following rights regarding your personal data:

Access: You have the right to know what personal data we hold about you. You can request a registry extract to see this information.
Consent: You can withdraw your consent for the processing of your personal data at any time, especially for marketing purposes, such as receiving newsletters.
Correction and Deletion: You can request that we correct or delete your personal data. This does not apply if we are required to keep the data for legal or contractual reasons.

Contact

If you have any questions about how we process your personal data, please don't hesitate to contact us at in@bliskjewelry.store

This privacy policy may be updated from time to time, so we encourage you to review it periodically for any changes.